The Health Insurance Counseling and Advocacy Program (HICAP) provides counseling to people with Medicare about their benefits, rights and options, and other health insurance related questions. HICAP provides information and community education to help beneficiaries make an informed decision for their individual health care needs.

Health Insurance Counselors help seniors and their families understand and evaluate the confusing array of insurance options. Counselors assist with comparison charts, insurance plan benefits, claim or benefit denials and other billing problems.

Council on Aging Silicon Valley is not affiliated with any insurance company and offers unbiased information solely to aid in making informed decisions about coverage.

HICAP volunteer counselors are available at senior centers throughout Santa Clara County. Counseling appointments can be scheduled at local sites, calling the main COASV phone number at (408) 296-8290 or by clicking here.

Download the Santa Clara County Medicare Consumer Guide 2009