Care Call Frequently Asked Questions

Click a link below for answers to frequently asked questions.

Yes. The pendant/wristband is water proof and designed to be worn 24-hours per day.

Do not worry. If you accidentally push the button you just inform the response center monitor who starts speaking to you that you pushed the button in error, or that you were testing the system.

No. You are not charged a different amount no matter how many times you push the button.

Call 1 (888) 289-2018 24-hours per day, 7 days per week.

Press the system’s button and ask the call center, or call our call center at (800) 635-6156 24-hours per day, 7 days per week. Or you can contact the Council on Aging Silicon Valley’s Care Call department at (408) 350-3210, M-F 8am-5pm.

Contact the Council on Aging Silicon Valley’s Care Call department at (408) 350-3210, M-F 8am-5pm.

Common Myths about Personal Emergency Response Systems

Council on Aging Silicon Valley Care Call is as easy as pressing your help button when needed, emergency or not.

Council on Aging Silicon Valley Care Call is just a little more than $ 1.00 a day. That’s better and cheaper than the excessive hospital costs if an injury or accident occurs ( $ 300 - $ 800/day), or the costs of an assisted living facility ( $ 100 - $ 350/day).

Family and friends may check on you throughout the day, but what happens when the last call is over at 9pm, and you are left vulnerable until the next day? Council on Aging Silicon Valley Care Call is able to protect you 24 hours per day, 365 days per year! You’re never alone with us.

Council on Aging Silicon Valley Care Call has subscribers ranging from 14 years of age all the way to 106 years of age. Anyone who spends time alone could benefit from the personal security we offer.

Do you buy health insurance just in case or what about car insurance? Council on Aging Silicon Valley Care Call is your “just in case” back up system. We help keep an accident from turning into a disaster!

 

For more information please contact Council on Aging Silicon Valley at (408) 296-8290.

If you are calling from outside of Santa Clara County,
please call 1 (800) 510-2020 to connect with the Area Agency
on Aging in your own county.

A contact form is also avaliable here.

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